Exactly why I stopped feeding them premade raw...our local store didn't know how to handle it. The packages would be filled w/ice & the sliders/ nuggets would be all stuck together! It was obviously melted & put back in the freezer...not sure if they let it sit in the back room b4 stocking it or if it melted during delivery.

Took it back & got another bag, but it was a strange color & it made Mimi throw up, so I threw it out & I don't go to that store anymore.