How bad are the matts? The best way to get them out is actually with your fingers and some corn startch. However, if there are too many or they are too close to the skin for this to be doable, IMO - you really should just clip the hair with trimmers. It will be easier and more comfortable for both of you. I've never used a dematting tool. I've usually tried to work the matt out with cornstarch or just clip it out with scissors.
__________________ Terri, proud mom to Mandie & Shelby-Dale  |