You should get a written statement from your vet and make sure the vet states that retained testicles are a hereditary/genetic defect. Surely with your contract, this should be covered. Fax a copy or send a copy certified mail and make sure you keep the original. In that letter, ask what you would like (refund of difference). $400 isn't much but if it's worth it to you, contact a lawyer or file in small claims courts (which you can do on your own for under $75.) |