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dottiesyrky · 03-09-2013, 03:06 PM

Very convincing FB entry! I guess we have to believe them? Perhaps we tend to join those writing bad reviews when we have a problem, which may be nothing to do with the food??
However, a few very reputable review organizations have had some difficulty retrieving from BB the source companies of their food components. They did not recommend the (otherwise good) food because of this. I must stay that when I have tried to contact BB customer service in the past, they were unhelpful and sometimes took ages to reply by phone or email. They may have improved now?
I do feel that dog food companies do not seem to have great quality controls on the foods, and sub-contract the components to larger producers. I have seen changes in appearance and odor from one bag to the next and the food companies cannot say why.
However, in the end we have to choose what food to give our fur babes with the best knowledge we can glean. Unless we cook ourselves we cannot be 100% sure of what they are eating.

03-09-2013, 03:06 PM	#26
dottiesyrky Donating YT Addict Join Date: Aug 2010 Location: SW USA Posts: 2,505	BB Food Very convincing FB entry! I guess we have to believe them? Perhaps we tend to join those writing bad reviews when we have a problem, which may be nothing to do with the food?? However, a few very reputable review organizations have had some difficulty retrieving from BB the source companies of their food components. They did not recommend the (otherwise good) food because of this. I must stay that when I have tried to contact BB customer service in the past, they were unhelpful and sometimes took ages to reply by phone or email. They may have improved now? I do feel that dog food companies do not seem to have great quality controls on the foods, and sub-contract the components to larger producers. I have seen changes in appearance and odor from one bag to the next and the food companies cannot say why. However, in the end we have to choose what food to give our fur babes with the best knowledge we can glean. Unless we cook ourselves we cannot be 100% sure of what they are eating.