Thread: Dog in Walmart
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Old 02-14-2013, 01:06 PM   #34
KazzyK810
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Location: Michigan USA & Sheffield UK
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Originally Posted by KazzyK810 View Post
I've never heard this before. I also understood that they can ask if it is a service dog, but may not ask what service the dog provides.
I was wrong.

The latest revised Code of Federal Regulations (CFR) regarding service animals states:

"When it is not obvious what service an animal provides, only limited inquiries are allowed. Staff may ask two questions: (1) is the dog a service animal required because of a disability, and (2) what work or task has the dog been trained to perform. Staff cannot ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task."

The latest ADA requirement revisions are found here:
http://www.ada.gov/service_animals_2010.htm
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