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Originally Posted by Nancy1999  It's extremely important to me as well, it's just one more indication that they take their business seriously, train their staff well, and don't take shortcuts. If customer service representatives are inept, what about factory workers? |
This is exactly how I feel.
Personally, if their customer service is bad I would not feed their food. Marketing can be bought. Bad companies can be made to look good. This is in my opinion...