I just use the big companys' support such as Microsoft & Norton, Sony, etc., and they are usually available after a bit of a phone wait. Occasionally one will make an appt. to call you back w/in the hour or something but have never had to wait all day. Can you call your antivirus support and let them handle it?
__________________  Jeanie and Tibbe One must do the best one can. You may get some marks for a very imperfect answer: you will certainly get none for leaving the question alone. C. S. Lewis |