Recalls are voluntary.
Whay did Diamond do wrong they recalled everything from the faxtory axross the board beyond yhe time frame expected- seemed very responsible to me.
Anyways, no this response osn't apologetic, it well phrased liability foremost public release response one or several attorneys and
pr people prescreened and editied.
Any company xan hace a recall issue its all about looking down to the choices of even a single emplyee.