This sounds like I post I would write. I have two at the groomers right now also. They went in at 9:30 and the owner is on vacation so the girl there said for me to please be patient. Hubby told me when he got back from dropping them off that the the girl said, this would be her first time doing Mia, that my Maltese. I called ahead and told her to do them the same as last time, meaning the length and to do a short ears and face. I'm not holding my breath. Never get the same anything at this place, but the kids are used to going there, so I stay!!!! Good luck with yours and can't wait to see pics!!