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Originally Posted by jadabug  I ordered this same velcro from Amazon and did the 3 roll deal..one white, one beige and one black. Got my package and there was only the hook side of the black. I contacted Amazon and they refunded the price of the black because they were not the seller and couldn't just send me a roll of the loop. They suggested I just re-order the black only. I did that and guess what..I now have two rolls of black hook and no loop..buyer beware of the store front Country Brook Design Inc. I later went back and read their reviews...lots of people get the hook and no loop  |
Uh oh! I'm so sorry you had a bad experience! That is awful! I ordered from this store once, but it was some d rings. I will be sure to remember the when I have to reorder Velcro. Is there any way you can contact them by phone? I wouldn't be a happy camper either.