I'm no expert, but my inclination would be to meet Precious halfway on this. Yes, snapping at people is not allowed, but being restricted while uncomfortable eye drops are put in your eyes is not the best environment for socializing with other pets. Precious probably feels vulnerable and is trying to get out of the intolerable situation.
I would always put the eyedrops in her eyes in a secluded location so it's just the two of you. Then I would reward her with treats generously for tolerance.
But again, I'm no expert. Maybe there's an underlying health issue...
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