I dont think I'll be sending it back to Jacque lol. We're going to my boyfriends hometown for another checkup on his ear, so I'm gonna ask his grandma to fix it. I'm just going to have her add more velcro. That way it'll be adjustable and she can still wear it when she's bigger. It's my fault since I ordered the dresses before I even brought Luma home. Couldnt help myself