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jadabug · 04-30-2012, 10:21 AM

Here is a copy of the email I received a few days ago from Natural Balance. I had contacted them with my concerns over their product..specifically the LID Sweet Potato and Venison (only food out of many that I have tried ,and my Jada thrives on with NB her allergies)...
Subject: Re: Natural Balance

Hi Michelle,
We appreciate your questions and thank you for contacting us. Natural Balance products are made in our own plant in Southern California as well as select co-manufacturers across the country. This includes Diamond’s South Carolina plant. Diamond has been in contact with us and has told us that Natural Balance products are not involved in their voluntary recall. The only product affected is Diamond’s Naturals Lamb Meal & Rice.

Diamond Pet Foods has placed a hold on their production, because they are implementing a hold and test program as a means to improve their ability to screen for potential contaminants. Natural Balance has been doing this kind of testing since 2007.

Natural Balance’s hold and test program means that once product arrives in our warehouse, we hold the product and test every lot in house for nine contaminants, which includes salmonella. No product is released for sale until all test results meet our specifications. We post all results on our website at Natural Balance Pet Foods Inc. Screening Tests. Also please review the video on that page that describes our lab and our testing.

Please let me know if you have any further questions. Have a nice day!

Sincerely,

Heather Acuff, B.S.
Animal Nutrition
Natural Balance Pet Foods, Inc.
heathera@naturalbalanceinc.com
(800) 829-4493

04-30-2012, 10:21 AM	#5
jadabug Jada + Bogie = ♥ Donating Member Join Date: Jun 2009 Location: Mayberry AKA smalltown usa Posts: 24,078	Here is a copy of the email I received a few days ago from Natural Balance. I had contacted them with my concerns over their product..specifically the LID Sweet Potato and Venison (only food out of many that I have tried ,and my Jada thrives on with NB her allergies)... Subject: Re: Natural Balance Hi Michelle, We appreciate your questions and thank you for contacting us. Natural Balance products are made in our own plant in Southern California as well as select co-manufacturers across the country. This includes Diamond’s South Carolina plant. Diamond has been in contact with us and has told us that Natural Balance products are not involved in their voluntary recall. The only product affected is Diamond’s Naturals Lamb Meal & Rice. Diamond Pet Foods has placed a hold on their production, because they are implementing a hold and test program as a means to improve their ability to screen for potential contaminants. Natural Balance has been doing this kind of testing since 2007. Natural Balance’s hold and test program means that once product arrives in our warehouse, we hold the product and test every lot in house for nine contaminants, which includes salmonella. No product is released for sale until all test results meet our specifications. We post all results on our website at Natural Balance Pet Foods Inc. Screening Tests. Also please review the video on that page that describes our lab and our testing. Please let me know if you have any further questions. Have a nice day! Sincerely, Heather Acuff, B.S. Animal Nutrition Natural Balance Pet Foods, Inc. heathera@naturalbalanceinc.com (800) 829-4493 __________________ Michelle, Jada and Bogie Last edited by jadabug; 04-30-2012 at 10:22 AM.