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Originally Posted by bodisat  So true. Have a feeling this will work out for the pet owners( however neglected the pets might have been). There are way to many cases of rescues and vets who deal with neglected and heavily matted dog. Patience and time, rather than a churn and burn attitude is really all it takes. Saying this while not really knowing on the facts, of course.
We groom at home. Its a learning process for us. Our boys still look handsome, but definitely no perfect(like they would like). I figure we will get better in time. |
I wasn't excusing the groomers who allegedly did this, I'm just saying I place blame on the pet owners as well, and I'm not sure if I believe everything they are saying. Anyone can start a lawsuit; it doesn't mean it's true. Also, if you allow your pet to get severely matted, make special arrangements and expect to pay more. Personally, I would not leave my dog at one of these big box groomers, where there's a different groomer every day.