I'd say that your baby would probably be safer in the hands of these groomers than most any other groomers out there. Wanna know why I think that? Because they've already hurt the poor little one once. Because they already know how the little one reacts. Because they already know how you react. Because there is already a report developed between the little one and the groomer despite the accident. I truely think your little one is in good hands if this is the only accident and complaint that you have had so far. If it isn't, then use it as the excuse to leave. The groomer and the staff there obviously care about your furball, or else they wouldn't have shown any emotion whatsoever and would have just left you to deal with the problem when it happened. I say, accidents happen. Once a little time has passed, and the little one is ready for another grooming, maybe you'll feel the same way.
