I agree that they should have told you about this. If you have always been pretty happy with this groomer, I would talk to them about it and see how they handle it. Just get their response and let them know you'd appreciate being told about anything that happens in the future. Be nice about it and they will probably try to be accomodating.
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Maggie (RIP), Ginger (RIP), Lilly (RIP), Bella (RIP), Saleen, Bailey, Bridget, Lucy |