I use all of the YSS products & love them.
Yes, the shampoo will have a sort of waxy feel & it's talked about on the site. I find that using the conditioner as I would on my own head works best. That is, I use a small amount & focus on the ends, not the part where the hair comes from, since like us they have natural oils that come out.
I'm just sorry I missed out on her last creation for Valentine's...