Quote:
Originally Posted by kjc  Anytime a dog/puppy has any kind of a behavioral problem, a vet check is the first thing that should be done. I would think any professional trainer would know this and recommend one. |
This is exactly what I was thinking back when the pup was 1st diagnosed with a possible health problem.
Brian have you called them & explained what was causing Robbie's shyness ? I think I would call them before starting legal action as they may be kind enough to just refund your money.