I have been using Petco grooming for about 1 year now. Ciarra is 2 years old and I have let her hair grow long and have never cut her top knot. It was so long and thick she had to keep it up even at night. I took her to my regular groomer for her touchup her feet, toenails, etc... When I picked her up the groomer had thinned out and cut her top knot. It is just one thin whispy string now. I was and still am just devastated. It is going to take me another year or so for this to grow back. I will have to trim it from time to time because it is in so many diffferent lengths. How could this have happened?
when I picked her up the groomer was not there and I asked if she let someone else cut it or did she train someone on my dog.
Has anyone else ever had something like this happen? I called the main office for Petco and am still waiting on a return call. I don't care about the groomng fee.... I don't know how they can fix this situation. Any suggestions?
