[chachi]

Originally Posted by luvinMYgirlz

okay i posted in the wrong area but i just need some advice on what else i could have done or do in this situation. i was shopping at petco in my home town and heard a dog cry as if he was in pain so when i look through the groomers window i see the groomer shaving a schnauzer's face and he is trying to get away and she was holding his whiskers and beard so tight twisting the long hair around her fingers i just stood there watching as she tightened her grip at this time i notice im not the only one watching now i know she felt us watching cause i was trying to burn her with my eyes she looks up at me and as i shook my head at her in disgust she lets go and says aww good boy. i couldnt believe i was the only one willing to speak to the manager but i did and she seemed as if it were no big deal.. i know that you have to hold the dog really well for this part of the cut but there is a safe correct way. i was so upset i storm to the door tears in my eyes when a gentle man walking in ask me if im okay and of course i tell him what i just wittnessed and point out the manager i spoke to who is still watching me he looked as if he had seen a ghost i had know idea it was his schnauzer...so he walks to the manager and she gets mad at me for telling him. i still feel like i should have done more what could i do is there someone i could call plzzz tell me

At least the message got to the owner. I would write or call corporate office and let them know what happened.