Quote:
Originally Posted by Princess10  I haven't dealt with that with Tracfone but my daughter used to have Metro PCS. They were comparatively cheap but REALLY sucked! I called them before for one issue or another & they literally do not have live help! Ever. Period! They don't tell you that, you can request someone & the auto chick will say "I understand you'd like to speak with someone, but I think I can help you..."-FOREVER! I went into the store & asked them for help & he told me no person exists, when he calls to resolve issues for customers he has to use the system, too.  |
I don't think we have that in Jersey, but they may have that in NY. I'm not sure. Our Cable company has an automated system that walks you through troubleshooting! Press 1 if you are ok. Press 2 to repeat the directions. OMG it's so annoying!!! And then these companies realize that everyone goes to press O for a live operator, that a lot of them have that disconnected and it says, We're sorry, that is an invalid choice. AHHHHHHHH!
