Human-like, I have heard that several times and now understand. I don't want to say that their sensibilities are delicate, they seem to be more in tuned with what a person wants/expects. I suppose hundreds of years of breeding for human companionship not so much servitude/work as seen in other breeds. The stern voice and assertiveness is almost over-stimulating to them, and I found that they quickly shut down. Where my lab is not as in tune or perceptive of me and needs it, he can be reprimanded and will obey even quicker. I have learned so much in such a short time and hope for more improvements.
Happy New Year to you too