I am going to be of no help as I am not familiar with the new top load machines but I wanted to say how sorry I am that this machine doesn't appear to be working properly (or at least not doing the job we would expect). I can just feel your disappointment. I know how disappointed I would feel since it is not like we buy large appliances often & we get so excited to get something new & hopefully better. I hope this issue can be resolved in some way for you. So sorry this has happened to you. |