I am so sorry for your loss and for the lack of professionalism and compassion shown to you. When you feel up to it you might consider a meeting alone with each of the vets. Be sure to write down the rude moments and share with the vets. If you were satisfied with the actual vet care be sure to tell them that as well and make sure that they understand that your consern is not with the vet care but the employees that seem to leave their "give a @@mn" at home each morning. |