12-01-2011, 02:16 PM
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#51 |
| I Love My Yorkies Donating Member
Join Date: Feb 2005 Location: Indianapolis, Indiana
Posts: 37,147
| Quote:
Originally Posted by Evenflo09 My last job before becoming disabled was as a sales associate in a very upscale jewelry store. I understand what it takes to deal with the public because we were told that the customer was always right. I and the others had to put up with all kinds of crap and abuse if we wanted to make a commision. We had to scrape and bow even when the person was mentally unstable, and believe me, we had a few come through the doors in our time,LOL. Things people want done to their jewelry that was impossible, claiming an item wasn't repaired when over 3 people inspected items before even calling the client. People trying to steal the store blind, by one way or another, I've seen it all and have been accused of being a liar to my face. I can't hold the customer at fault as this was the policy of the owner of the store. If he had hired enough people to work the floor during holiday's and gave employees the commision amounts they had worked hard for, he would have kept more employees than lost. I personally don't hold the receptionists responsible as they are everyday working people just like me. It's the owner of the business that's to blame! I think the people working at a doc's or vet's office have a hard time of it, not only from patients, but from the doc/vet himself too. The first vet I used injected Mojo with antibiotic and cortisone and when Mojo kept throwing up, I took him back and the vet was ugly and threw up his hands and said to me WHAT DO YOU WANT ME TO DO ABOUT IT? I DON'T KNOW WHY HE'S THROWING UP! I told him that I thought he might want to know since he had just given him these shots, just in case. I got a call that afternoon from one of the ladies asking how Mojo was and when I told her how he had gone down hill, she put the vet on the phone. He said: YOU KNOW, I BEEN THINKING ABOUT MOJO, HE MIGHT BE ALLERGIC TO THE ANTIBIOTIC. I told him that's ok, I've found another vet and wouldn't let him pull a tick off Mojo! I still think the world of those ladies as they were kind and caring to me, and know it was not their doing. Like I said before, IMHO, it is both the business and the client who BOTH have to be clear and open with each other, if it works out, great! If not, find someone else. I can see your side of it too Chachi, a business is made or lost by word of mouth and reputation. | Thats unfortunate Im sorry that happened that vet was way out of line and Im glad you were able to tell him you were getting another vet. In many other cases the person may just get another vet and not tell the old vet why and they dont know its because they had treated them terribly. A good vet kinda has to be a jack of many trades. They have to give quality care, they have to have a good bedside manner to communicate to the pet owner properly and they have to be a good business owner because they are a small business,n If they cant be those things then they shouldnt be a vet |
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