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Originally Posted by chachi  I quess it just comes down to what to one expects from a vet. I dont believe it is the clients place to communicate with the vet it is the vets place to communicate with the client. If the scenerio was that you drop your pet off at 8 and you pick them up at 6 with their procedure would be done anytime and in any order during the day that should have been established with the pet owner so they not be surprised by it. I expect that from a groomer also. A staff shouldnt be going crazy if they are adequately staffed |
And there in lies the problem, most are not adequately staffed because of lack of people wanting to do those jobs. Or there are fully staffed, but not with the kind of employees that have the skill level needed, again due to the lack of people in the field with those skills.