Quote:
Originally Posted by concretegurl  --Classic case of a lack of office management!
They should have called you to inform you it wouldn't be happening on schedule-if they are not in the least apologetic they are a beyond sub-par veterinary establishment.
There are too many Dr.s that (yes I'm including vets) allow their business practices and office staff to be far too laxed and thus they are failing in their ability to manage themselves and provide quality care! |
well said
Poor office management/staff resulting in poor quality customer service to you the pet owner. If that's lacking, it would make me wonder what else is lacking in that practice.