Thread: Ugh..
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Old 10-29-2011, 05:12 AM   #14
Ellie May
And Rylee Finnegan
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Join Date: Apr 2007
Location: Metro Detroit, MI
Posts: 17,928
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Probably shouldn't, but whatev. I'm fed up with these companies, so what the heck. NB and another popular company were very uncooperative when my vet asked them a simple question. She had to give the other company a pieve of her mind to get the info (bc she had to have it from them - it wasn't that she just felt like asking them random things). I think she gave up on getting the info from NB. Will find out next time I see her, I guess. Waste of her time. We can hope they did get back to her, but last I knew she was very unhappy... IMO, this kind of thing is completely unacceptable. If my vet calls and asks a question about a food and the company should have the answer, but yet they don't or refuse to answer, then I can't trust them.

Also fwiw, the big 4 (SD, RC, Purina, and Iams) send out manuals to vet offices showing all the nutrient level per cup of food and how that relates to AAFCO, etc. Not so for these other companies. Apparently some of them don't like to give this info away. Not okay for my doggies.
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Crystal, Ellie May (RIP), Rylee Finnegan, and Gracie Boo🐶
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