Yes, I have left terrible reviews and have the business contact me. It happened for a vet that I took my rescue to. It was TERRIBLE!! I even filed them to BBB and they went as far as saying they will sue me if I continue!! They write on yelp saying that I was a terrible owner, blah blah blah, and trust me, I was NOT the first one to give a 1 star (they have 3 overall stars). lol some 5 stars seem seem to be fake accounts that they probably made themselves 
