Well they replied to my response. While they did not offer the free pizza in the first message, they did this time. I was very straightforward but not rude, and did acknowledge their being in business 20+ yrs. However, I still don't think I will go and get another. They said they honestly don't know why my pizza came out that way. That tells me they always cook it the same way, and that's just how their pizzas are.
__________________  The T.U.B. Pack! Toto, Uni, & Bindi
RIP Lord Scrappington Montgomery McLimpybottom aka El Lenguo the Handicapped Ninja 10-12-12 
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