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Old 09-13-2011, 12:44 PM   #34
dottiesyrky
Donating YT Addict
 
Join Date: Aug 2010
Location: SW USA
Posts: 2,505
Default Insurance

I have Trupanion and apart from the relatively high cost, I am very happy with it. I have $0 deductible as it is per incident and am paid 90% of covered costs whatever they are (apart from doctor visits). However I found with the cataracts that after the first consult the remaining bills did not usually include a doctor visit fee, only procedures and meds etc. I have really used it recently with my Austin's cataract surgery. The many pre-op and all bills so far have been paid within a week with no questions asked. They keep you informed by e-mail of status of the claim.
I have always found customer service timely and very pleasant and helpful.
They also do cover genetic diseases and if a problem can be bilateral, e.g. cataracts, only one deductible applies.
So far so good and in my mind Trupanion delivers all it promises in the contract. Hope it stays that way!!!
PS. I have no connection with Trupanion, just my experience with them.
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