To my way of thinking, the billing service/provider should do due diligence and check the denial EOB they got back for patient info/insurance errors in a timely fashion. Apparently they even failed to do that in a professional manner. So many providers won't "work" their denial EOB's and just try to pass the balance off to the patient. If the provider wanted their money, they should have done their due diligence at the time and checked all of that when the payment was denied.
__________________  Jeanie and Tibbe One must do the best one can. You may get some marks for a very imperfect answer: you will certainly get none for leaving the question alone. C. S. Lewis |