Each store has different trainers. some will shout others will not. I've witnessed two different programs at two diffrent locations of PetsMarts. One the trainer sat with you and discussed what you would be working on for the next week and would give you homework to do with yourself and the dog, and then would split the group up and have each person go down a different aisle and work on that weeks commands.
The other Petsmart has a doggy day care, doggie hotel, and a doggie day camp. The trainers there are awesome. They will take you into the break room and give you and the dog one on one time, If your dog is afraid of people or afraid in general. Other then that I have NEVER heard them shout at the dogs in the way the second reply had. But like I had said before, different location and state, different experiences. Best of luck. |