I haven't received an email yet... I also have Trupanion. I wonder if it depends on the area you are in ... hmmm... I recently had to file a claim because I ended up taking Taycie into the E.R. Vet.
I have had a wonderful experience with them thus far... Very prompt payment, great customer service etc... It took longer only because I was waiting for the E.R. Vet to get back in his office to fill out his side of the paperwork. He went out of town right after I had to go in.
__________________ Emily and Taycie Love you little girl |