[J_is_my_initial]

I live in Tn so when I am working (at a call center) where we take calls from all over the US. I say yes ma'am or sir when i am talking to people. Most have no problem with this and many times comment on my accent. I was taught it is polite to say ma'am and sir as a sign of respect. I do have some women who, already aggavated about their medical bill who will mimic the ma'am. I remember the first time someone called me Ma'am felt so old and i was not even 30 yet.

Funny call one day. I kept saying sir to a man on the phone. He said quit calling me sir, i am not in the military. I apologized and sd it was a southern thing and I could not help it. I kept saying it all through the call and he got aggravated with me. Could not help it at all.