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Originally Posted by Yorkie_mommy  DO NOT DO IT!!!! I used Banfield it was suppose to be 20 dollars a month yeah right that kept going up. My dog had to get 2 rabies shots because they didnt want to honor the rabies shot that the vet gave my dog when we was stationed in Germany. Even though I had the certificate, she said that I had to get one through them in order to enroll in the program. The plan i got included spay/neuter. So I went to get my female neuter they said $500 mind you this was a puppy husky roughly 30lb. It said free vet visits, I had to pay every time I went in there. So I told them I wanted to cancel it because it was bogus, the lady behind the counter said okay no problem give it 7-10 business days and you will receive your cancellation statement. I asked the lady was there going too be a charge for cancelling she said no I just had to pay the bill for the current month which i did. Well I got a bill for $350 dollars instead of a cancellation statement saying that I owned it to the vet for the visits I had. I told them to contact my lawyer and sue me, because that was BS. |
Yorkie Mommy, We'd like to help better understand your situation and see if we can help. Please call our Wellness Plan Relations Team at 866-277-7387. Thank you, and we apologize for the frustration!