[Jennxling]

Originally Posted by McheleM

I may have misunderstood the original poster when she said ms. VIP, or she thought she was. I took that to mean the lady was coming across as snotty.


It's also a law that any store that is open for business and allows retail customers in must provide a restroom if asked, however I see many businesses with signs saying no public restroom (it's an Americans with Disabilities Act law)

I hope this makes sense.
I understand them allowing the service dogs in, and I wasn't saying they shouldn't. I'm saying that stores should be consistent. If I go to ross with my dog and have been doing it for 4 years and never had an employee or manager tell me it's a policy to not allow them in, or to have a manager or employee tell me yes, you can the dog in, then to have someone all of a sudden say you can't bring your dog in, it's our policy, it makes you scratch your head and wonder is it really their policy (since it's not posted anywhere that dogs aren't allowed) or is this person just having a bad day and taking it out on me and my pet, or hates dogs, or just is a mean person all around.... If the home depot in garland Texas allows it and even boasts a pet friendly stoe, then the home depot in Richardson Texas shouldn't say no, we don't allow dogs in the store. Especially in corporate owned stores. Franchises can make their own rules about their particular store.

I agree!! I hate how I can take my babies to one Ross, but get stopped by the security at another Ross because pets are not allowed. Come on, it's Ross!! They don't even sell food!!