[capt_noonie]

Sorry for all the multiple posts in a row.

Now I'm just thinking out loud... people that think Banfield is a good hospital, have they even been to other vets before? What are you comparing them to that you think they are good?

So what they call you the next day for a follow up. Is it the dr or the receptionist? The times I've been to Banfield it has always been the desk girl. My vet now, it is one of the dr's themselves that calls me. Good news or bad news. If I don't pick up, they call my alternate number and they leave messages on both lines. I love my vet.