I think with anything you will find good and bad reviews. I think it depends on the location and the Vets that work at the particulair Banfield. I use Banfield for Chloe and we have the wellness plan. It does not cover everything. I have been very happy with the service that I have received with Banfield. They have offered certain vaccines that I did not feel Chloe needed so I declined those and the Vet was very understanding. I got her essential vaccines. Chloe got spayed last Friday. Chloe sleeps with me and the morning on July 4th I rolled over and Chloe was sleeping on her back I noticed her incision looked a bit red and swollen. I called and they immediately took me in on the 4th. They gave her antibiotics and checked her from head to toe. They think she may have had a slight reaction to the sutures. I paid $18 for antibotics and I did not have to pay an emergency visit. I personally like the Vet at our Banfield. I think the most important thing prior to deciding on the wellness plan is to meet the Vet at your location to see if the Vet is right for you and your baby. |