My wife works at Blockbuster. I've brought my dogs in to the store many times....never a problem. Many of her customers bring their little ones in, too.
I don't think there's any official policy in most places that don't serve food except that service dogs are welcome. Really, we toy breed owners do get to take our dogs into many places where a big dog wouldn't be allowed. It's usually an informal thing. But, if someone were to push the point, most stores would adopt a 'no dogs allowed' policy. It's really all they can do if pushed to respond. Recently, I was asked to leave our local water dept. office because I had my little 4 pound Heidi tucked under my arm. There's no sign saying 'no dogs' but I just left, knowing not to go there again with a dog.
Sounds like you ran across a manager with a burr in her butt. I understand your frustration, but think yours is an isolated case and most Blockbusters don't make a fuss about small dogs in someone's arms. I believe it's an informal policy and all any complaining will do is make them adopt a 'no dogs' (except service) policy. Then there's just another place I can't take mine to. |