Remy is still adorable.
Who couldn't love that face!!! Chicago will think she is the cutest Yorkie ever!
However, if you are unhappy with the cut they need to make it right with you. How come it is so hard for groomers to listen!? Why do they think they can do what THEY want instead of what the owner wants.
Where did you go? Is it privately owned or a chain? There might be someone over the guy who runs the store's head to talk to about it. I don't blame you for not wanting to go back. Everyone who did not cut Rosie's hair like I wanted never gets my business again. I know you are upset but she really does look adorable!