
I would be Beyond Livid....

This is why I do all four of my babies MYSELF !!
I WOULD GO TO THE VET, GET DOCUMENTATION OF HER CUT AND CONDITION AND THAN MAKE A TRIP TO THE (BBB). Not sure that they can help but sure worth a try. If not seek out a different way to get to the public eye on just how horrible this groomer and her way of dealing with an upset and dissatisfied customer etiquette is.