[Princess10]

CENSORED!!!


OMGsh!!! I am so stupid! What is the point in me having a gut instinct if I'm not going to follow it? I'm so worried about how I'll make other people feel & now I'm the one holding back tears!

I have been grooming Princess myself for a while now, since I heard a dog yip at her groomers & quit going. Well she really needed her nails trimmed & I'd need a 5 point restraint system to do them myself. So I decided to get a full cut as well to start her off fresh for the summer. I am very impulsive & impatient & no one could get me in today. So I called the old groomer, justifying the dog yipping as it being scared or something.

I called at 10:30 she said she could get her in if I came right then as she closed at 12:00. I get there & say specifically "I want it different than you've done it before." I hold Princess & point & say in very clear English: I want her body very short, her legs trimmed but not short like usual. I asked her about growing her ear hair to fan out to the sides. She tells me Princess doesn't have the hair to do that. (can anyone verify that?) So I point to her ears & say I want this off (the sides, like this... ^ ) I say that is all I want off her whole head. leave her beard, topknot area & hair in front of the ears. I want sanitary, belly & nails-that is it!!!

11:45 rolls around & I don't hear so I thought maybe a miscommunication & went to pick her up. It's not a long ride, 5.5 miles round trip. I go in & they're blow drying so they don't hear me enter. I hear a dog yip once, then I'm really listening because I really swear if that was Princess I'd gladly adorn some silver bracelets! Then another yip, it's not her. The phone rings & the daughter/assistant comes out & sees me, I tell her I'm there to pick up. She says "oh, she hasn't been done yet". "I thought you closed at 12". "we're running behind, she'll be ready around 1:30". If I had any damn sense I would've took Princess & been better off watching her get groomed at Petco! I fume out, come all the way home.

I go back, pay, then she gets Princess. Oh My Gosh!!! Are you freaking kidding me??!? Her ear hair is still there, her ENTIRE beard is gone, it looks like she doesn't have a jaw! They cut those little hairs by her eyes that we JUST got grown out where they didn't poke her eyes. It's choppy, it's ugly! Princess is beautiful to me, always, but what they did is not. I could have done so much better. I just don't like to do her belly, hygiene & nails. Why was I so stupid!? I am so mad at myself I could just scream!

Then to top it off Princess does not want to be bothered with me at all! Maybe, I hope, she's just mad that I took her. She's always all over me after 5 min. apart, now NOTHING. What did they do to her?

I'm calling on Monday demanding a refund & putting reviews on every website I can find.

Sorry this is terribly long, I just had to get it out & I know all of my non-YTer's wouldn't understand. Thanks for listening.

first pic was yesterday, others today.