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Old 05-07-2011, 10:36 AM   #11
J_is_my_initial
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Join Date: Feb 2006
Location: Knoxville,Tennessee
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Quote:
Originally Posted by Britster View Post
Alright, well one seller of the DVD sent me....

Hello Brittany,

Thank you for contacting us with your
concern! I have researched your order, and our system does show that it
shipped out on 4/18, however our system did not properly record the
transaction, and I have been unable to locate a tracking number at this
time. I regret that you did not receive the DVD, and I was unable to
locate another copy of your order at this time.
We list books & media in
large volume and sometimes errors are made. I regret any inconvenience
this may have caused. Feel free to keep the item, give it as a gift, or
donate it.
I have issued you a full refund, which should appear on your
next billing statement. Should you have any other questions or concerns,
feel free to let us know right away. Thank you again for choosing Goodwill,
we greatly appreciate your time and support. Have a great and safe
day!

Have a great & safe day!

But the one with the Puppia says it was confirmed it was delivered, etc... so I still gotta figure out about that one!
ok. I am slow on the uptake usually but am i missing something here. See highlighted sections.
If you did not recieve it, how can you keep it, give it as a gift or donate it?
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