Quote:
Originally Posted by Furbaby Friend  Thank you Buster! :  : Rylie is feeling much better about her cut now. 
Everyone:
My plan is to call or go and talk to the manager at the groomer's (when I have a chance). I will explain what happened and how I am unhappy. I don't expect much other than that. I will not be taking Rylie back there, so a coupon or a free cut wouldn't help me. I am a business student and am not naive enough to think they would refund me anything after this long.  I am okay with that though.
Thank you all for the support. Her hair grew out a little and she looks a lot better, or I'm just getting used to it  However, it pains me to see her scratching her ears and shaking her head all the time  We have to give her an ear wash once a day and antibiotics twice a day. I'm hoping it will clear up soon! My poor baby.
I will let everyone know how the insurance claims turn out. Trupanion got back to me and said they received them and will be processing them as soon as possible. It is my first claim so they will take a bit longer than future ones, or so I was told. |
I'm so sorry your poor baby and you have had to go through this ordeal. For the sake of the other innocent victims that go to that groomer I hope you do go there and let them know the medical issues and pain your baby experienced because of this irresponsible and unskilled "groomer." It is so important that this person not be able to inflict herself on other pets in the future. I'm sure this person has done harm to other babies and your report may help in getting this treatment to stop.