Quote:
Originally Posted by NUmOmmie  I was dropping him off but decided to double back and ask what products they will be using, so that I could look in store. I haven't bought a shampoo/conditioner that I would like to use at home. Saw my baby jump and the lady caught him by the hairs on his chinny chin chin. My heart jumped out of my chest PISSEd! They are really busy and she claims she was tryna to reach for a cordless to ans the lines that was ringing off the hook |
This was my biggest pet peeve at Petsmart- groomers who are actively grooming a dog SHOULD NOT be answering the phone as well. Answering machines were invented for a reason, if someone can't answer, let it go to the machine/ voicemail. If you are so concerned about losing a potential client, your priorities are so messed up. They were the first of two groomers I left that I found answering the phone while my dog sat on the table.
PM Britster I know she uses a mobile groomer and I believe she is in MD.