The American Disability Act specifically forbids disallowing a legitimate service animal anywhere. It's unfortunate your friend and business owner gets sick by the animal but it's one of those things (the ability to comply with the law) that she needed to consider before starting a business that serves the public. I agree one would think someone with a disability would be more understanding of someone who appears to be allergic to dogs, but I don't know the location but 'generally' speaking those little stores are usually located in an area where there are no other stores within a few blocks...as a result, the customer's disability may include limited mobility and shopping at your friend's store may be out of necessary and not so much choice.
__________________  Kendra |