When I groomed, I would go over the Yorkie with the owner present and point out what needed to be done.
The type of grooming was agreed upon before and there were no surprised owners who came back to find their Yorkie hairless...some had to be shaved if there were serious mats...but that almost 100% was a soft coat that mats easily...never remember having to shave a silk coat...just brush out the tangles..
Your groomer was and is rude...where in MD are you...I was might be able to refer you to someone who knows what they are doing...sounds like this groomer took a short cut and shaved your Yorkie...but I did not see the coat so I could be wrong... |