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wnalegria · 12-23-2005, 03:36 AM

This issue gets complicated. I have found that some vets in my area- will find something wrong when they do a new puppy exam-regardless.

For instance some will want the new puppy owner to have a lot of testing done that normally would not be done, some will base this testing on the size of the owners pocket book.

Last winter I bought two male puppies- who carried the parti gene.

I placed one because he was getting too large for my goals and had not dropped his testicles. These folks were local- we went to my vet and had his 16 week check up and exam done ( that I paid for). All was well- kid went home and needs his rabies he is old enough- they proceed to their new vet. This vet will not accept any of the documentation from my vet and procedes to have them re-due all the puppy shots. They are charges big bucks. They have to have this boy neutered part of the agreement of prchase. They are told it could be over $1,000.00 because the testicles were not dropped and dog should have radiation to prevent cancer.

Well I got a frantic phone call asking what I was going to do. They wanted me to pay for the bill and give a replacement puppy. We look at the contract- I disclosed that this guy had not dropped his testicles- new owner was aware of this diclosure and had accepted puppy with this problem. I had in the contract that puppy was to be neutered and that I would pay the differance between a standard neutering and what this one would cost at my vet. My quote from my vet was that I was looking at a out of pocket at no more then $100.00

This family wanted me to write them a check for $1,300.00 to cover the cost of the surgery. I refused. I once again reminded them that a third opinion of the cost would benefit both of us. Dog was taken to four other vets who all quoted a total surgery of less then $200.00. They still wanted $1,300.00.
After a lot of conversation the baby was taken to my vet- alter was done.
My out of pocket portion was $55.00. These folks then asked for me to pay for the entire surgery which was $180.00. They did not feel that they should have to pay anything due to what it cost them for re doing the puppy shots at thier vet.

Some vets will find something wrong with this new baby regardless. I try and keep track of the names of vets that the kids go to for exams in my area.
If a new owner lives close- I try and give them the names of the vets who have looked at my kids in the area and the new owners have found to be a good vet. I will even give then the name of the client so that they can talk.

If there is something seriously wrong with a baby that I sold- I want it back- regardless of sentiment. Three-Four days with the new owner is nothing compared to the 12-16 weeks that they spent with me. Money is refunded -if they want another puppy that is their option if I have one available. My standard agreement states 72 hours but I change that all the time to work with the new owners needs. I have gave people up to 14 days from the time they took the baby to have them checked by their vet.

After baby has passed his exam and time table of return policy has passed- I do not refund money. My contract then calls for a replacement puppy for items covered in the health warranty.

12-23-2005, 03:36 AM	#10
wnalegria Donating Senior Yorkie Talker Join Date: Jun 2005 Location: Indianapolis Indiana Posts: 815	This issue gets complicated. I have found that some vets in my area- will find something wrong when they do a new puppy exam-regardless. For instance some will want the new puppy owner to have a lot of testing done that normally would not be done, some will base this testing on the size of the owners pocket book. Last winter I bought two male puppies- who carried the parti gene. I placed one because he was getting too large for my goals and had not dropped his testicles. These folks were local- we went to my vet and had his 16 week check up and exam done ( that I paid for). All was well- kid went home and needs his rabies he is old enough- they proceed to their new vet. This vet will not accept any of the documentation from my vet and procedes to have them re-due all the puppy shots. They are charges big bucks. They have to have this boy neutered part of the agreement of prchase. They are told it could be over $1,000.00 because the testicles were not dropped and dog should have radiation to prevent cancer. Well I got a frantic phone call asking what I was going to do. They wanted me to pay for the bill and give a replacement puppy. We look at the contract- I disclosed that this guy had not dropped his testicles- new owner was aware of this diclosure and had accepted puppy with this problem. I had in the contract that puppy was to be neutered and that I would pay the differance between a standard neutering and what this one would cost at my vet. My quote from my vet was that I was looking at a out of pocket at no more then $100.00 This family wanted me to write them a check for $1,300.00 to cover the cost of the surgery. I refused. I once again reminded them that a third opinion of the cost would benefit both of us. Dog was taken to four other vets who all quoted a total surgery of less then $200.00. They still wanted $1,300.00. After a lot of conversation the baby was taken to my vet- alter was done. My out of pocket portion was $55.00. These folks then asked for me to pay for the entire surgery which was $180.00. They did not feel that they should have to pay anything due to what it cost them for re doing the puppy shots at thier vet. Some vets will find something wrong with this new baby regardless. I try and keep track of the names of vets that the kids go to for exams in my area. If a new owner lives close- I try and give them the names of the vets who have looked at my kids in the area and the new owners have found to be a good vet. I will even give then the name of the client so that they can talk. If there is something seriously wrong with a baby that I sold- I want it back- regardless of sentiment. Three-Four days with the new owner is nothing compared to the 12-16 weeks that they spent with me. Money is refunded -if they want another puppy that is their option if I have one available. My standard agreement states 72 hours but I change that all the time to work with the new owners needs. I have gave people up to 14 days from the time they took the baby to have them checked by their vet. After baby has passed his exam and time table of return policy has passed- I do not refund money. My contract then calls for a replacement puppy for items covered in the health warranty.