So very sorry to hear this, how awful and sooooo completely avoidable.
I do have Remy groomed but he is never left there and is never out of my sight. It was a requirement when I interviewed groomers and this firm was the only one that agreed to my conditions. When he has an appointment, we show up, I hold him until they are ready (no crating) and as he is groomed I stand there and chat with the groomer. They only do one dog at a time, so I get to see exactly what is being done. She is really quite nice and I've enjoyed getting to know her. She also has given me some good tips to use at home. And, when she is not sure how short I may want something she can just ask and the cut is done as per my specifications. It may take awhile to find the proper vendor, but it is worth it to find someone agreeable to your conditions and who does good work.
__________________ Susanne  and Remy 
|